Strategies and Frameworks
01
Raise
and promote
02
Good
governance
03
Establish risk
management
05
Against
corruption
06
Management of
human resources
07
Non-profit
social activities
08
Maximum
efficiency of
resources
09
Develop ESG
performance
1. Raise awareness of the importance and promote organizational development for sustainability in all sectors to apply in their work processes, and also drive business according to the policy framework that concerns economic society and environmental impacts.
Strategies and Frameworks
- Set up a Sustainability Supervision Committee that is responsible for setting policies, frameworks, and business development plans towards sustainability.
- State the policy and framework approved by the Board of Directors, including understanding the business development plan towards sustainability with the management department, department representatives, district representatives, branch managers, and all levels of employees.
- Encourage all departments to take part in driving sustainability work. Assign responsible people from each department together as a working group to drive every sector of the organization.
- Establish a website to disseminate information and provide knowledge and understanding about sustainable work, including collecting sustainability data from branches systematically for analysis and developing sustainability work efficiently.
- Provide training to educate new employees on the topic of sustainable development.
2. Operate business with good governance, as well as good corporate governance of the Board of Directors, to establish a code of conduct for employees, executives, and the Board of Directors that is strictly upheld.
Strategies and Frameworks
- Ensure rigorous examination of business operations following corporate governance principles and business ethics to ensure adherence to prescribed guidelines and effectiveness.
- Promote organizational culture guidelines and zero tolerance for actions contrary to ethical principles, providing opportunities for new employees to understand business ethics, principles, and practices.
- Regularly review business ethics to enhance competitiveness and fairness across all sectors, ensuring continuous improvement in business operations.
3. Establish risk management system in place to identify and address both existing and potential risks to the organization across all dimensions, including policy, operational processes, and external factors. Develop plans for prevention, control, and readiness to manage each risk promptly and effectively.
Strategies and Frameworks
- Establish a clear and appropriate risk management governance structure with dedicated risk management units responsible for systematically managing both existing and potential risks to ensure they remain at acceptable levels.
- Promote and support the integration of risk management as a fundamental part of operations, with Key Performance Indicators (KPIs) serving as benchmarks for performance evaluation.
- Provide comprehensive risk management training for staff at all levels, including the development of an organizational risk management manual to serve as a guide for risk management practices within the organization.
- Foster a culture where all employees recognize the importance of risk management and understand their roles as risk owners within their respective areas of work and the organization through the identification, assessment, monitoring, and control of various risk issues.
4. Establish a system and process to promote cooperation between the company and all groups of stakeholders to create understanding and effectively meet the expectations of stakeholders, reduce negative impact, and create valuable positive impacts throughout the business chain.
Strategies and Frameworks
- Promote and increase access channels to stakeholders, listen, and share ideas constructively.
- Gather the problems and needs of stakeholders, as well as assess ways to solve problems and develop the organization to create shared value between business and stakeholders.
- Communicate and create understanding regularly with stakeholders by setting methods, formats, and sequences of steps to suit the stakeholder group.
- Monitor the effectiveness of stakeholder engagement and adjust strategies accordingly.
5. Against corruption in all its forms, systematically manage problems, set a strategy for protection, operation, remedial measures, and guidelines for the prevention of recurrence effectively and concretely, as well as the disclosure of information with transparency and verifiability to build confidence and prevent damage to the company.
Strategies and Frameworks
- Establish a whistle-blowing channel that can be easily accessed, launch the informer protection measures and verification process, and respond to every clue that has been notified with transparency and fairness.
- Demonstrate the intention to oppose all forms of fraud and corruption, both directly and indirectly. The demonstration could be in written form to inform the relevant departments.
- Establish a training and development plan for employees on morality and ethics.
- Establish regular reviews to ensure consistent compliance with the anti-corruption policy, aiming to ensure confidence in the adequacy and maximum effectiveness of the measures against corruption.
6. Encourage the management of human resources, which is the main department in driving efficient operations in line with the current social changes. To create value for the business in terms of keeping, retaining, and improving the personnel throughout the organization.
Strategies and Frameworks
- Develop a plan for sourcing qualified personnel that aligns with the organization's workforce needs and requirements.
- Plan a comprehensive annual training program with suitable content for the position and also prepare a definition and evaluation according to training success indicators.
- Develop an effective human resources management strategy to enhance the efficiency of employee compensation management
- Arrange for an accurate, precise, and fair performance assessment of employees in the organization.
- Prepare work plans and relationship-building activities along with a questionnaire to assess engagement with the organization.
- Establish labor welfare committees to supervise labor contract execution and compliance with labor protection laws.
- Establish welfare committees to listen to the opinions or problems related to the labor of employees and find solutions together.
7. Encourage non-profit social activities, instill awareness, and create responsibility in business operations that are beneficial to the surrounding society and contribute to a happy society.
Strategies and Frameworks
- Create business value while also helping society by promoting and developing the potential of people in a sustainable manner by transferring knowledge and technology.
- Cultivate public consciousness by supporting and encouraging the company's employees to play a role and take part in developing and helping society.
- Develop better living conditions for people in communities and society, whether it be quality of life, health, or stability, through initiating and expanding related projects and activities.
8. Operate the business by using resources for maximum efficiency, reducing negative impacts on the environment at the organizational, regional, and global levels, supporting operations to reduce emissions that affect global warming, and setting goals to become a Net Zero organization, as well as pushing for the importance of environmental preservation among employees, customers, partners, and other stakeholders of the organization.
Strategies and Frameworks
- Develop an environmental handbook promoting resource efficiency and effectiveness to continually educate and raise awareness among employees.
- Report resource usage data for each branch monthly to drive, monitor, and adjust operations to meet environmental goals.
- Initiate robust greenhouse gas management initiatives by assessing the organization's carbon footprint and launching projects to mitigate emissions from diverse operations.
- Set goals and performance indicators for resource management operations.
- Promote the development of a Circular Economy system emphasizing efficient material use and innovative technologies in relevant processes.
- Advocate for energy management practices to maximize efficiency, including considering alternative energy options such as solar power./li>
9. Develop ESG performance at a global level for investment support and global competition. Including the disclosure of standard sustainability information accepted by various institutions of listed companies.
Strategies and Frameworks
- Incorporate ESG performance as part of the executive performance evaluation to drive organizations and employees to be aware of its importance and make more contributions to ESG.
- Raise the level of assessment responses to cover all dimensions and improve business operations to be in line with the guidelines and goals of international standards.
- Upgrade the organization by joining as a member of DJSI to demonstrate the potential in management or business operations with the good returns generated and build trust among investors around the world.
- Develop and update the organization's ESG data to be more current and comprehensive for disclosure to all external channels, such as annual reports, sustainability reports, and websites.
- Prepare a business development plan for sustainability as a standard for the organization to set policies, strategies, and goals for sustainability to raise the personnel of each department to be aware and have guidelines for consistent operations.
- Encourage innovation to be able to drive sustainability more effectively and follow current changes.
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