Business partners are key stakeholders in business continuity. The Company has therefore established transparent, fair,
and verifiable procurement practices covering business partner selection, business ethics,
monitoring and evaluation processes, and relationship management.
This aims to prevent and mitigate risks to service quality, corporate image,
and the Company’s operations, while enhancing business partners’
capabilities to grow sustainably and become strong long-term business partners.
Supply Chain Management Strategy
- Treat business partners fairly Establishes transparent procurement policies, practices, and a code of conduct, and ensures fair treatment of business partners, with monitoring and follow-up processes throughout the cycle.
- Effective Risk Management Has a systematic business partner screening approach, classifies business partners for effective management, and assesses business partner risks across economic, social, and environmental dimensions.
- Provide opportunities for business partners to express opinions and suggestionsImplement various projects and activities to strengthen business capabilities and promote sustainable mutual development.
100% of Critical Tier 1 suppliers assessed risks according to ESG.
The average payment time to suppliers is 25 days, aligning with the company's 30-day guideline.
-
Conduct business in compliance with laws, with transparency and accountability, and treat stakeholders fairly.
-
Protect the personal data of relevant parties.
-
Comply with intellectual property laws.
-
Disclose information in cases that may involve conflicts of interest.
-
Encourage business partners to practice responsible procurement.
-
Conduct reviews when errors relating to business partners are identified after work delivery.
-
Do not solicit, accept, or provide any improper benefits in business dealings.
-
Respect differences and treat workers equally without discrimination.
-
Do not benefit from forced labor or any form of labor exploitation.
-
Do not use child labor below the age prescribed by law; where applicable, appropriate protection measures must be provided.
-
Provide appropriate and fair wages and remuneration to employees and workers, together with statutory benefits as required by law.
-
Do not employ illegal labor.
-
Comply with occupational health and safety laws and standards.
-
Provide a safe working environment and equipment in accordance with occupational health and safety principles.
-
Do not neglect any workplace actions that may pose hazards to employees.
-
Establish preventive, corrective, and remediation measures for occupational health and safety risks.
-
Conduct business in compliance with national and local environmental laws and regulations.
-
Consider impacts on communities and the environment arising from business operations or affecting the business.
-
Encourage business partners to use products, services, or processes that are socially and environmentally responsible.
-
Encourage business partners to obtain sustainability-related certifications relevant to their business processes.
Suppliers Selection
The Company has a systematic business partner screening approach. Examples of the selection criteria used by the Company include:
- Price and quality of products or services
- After-sales service and warranty
- Verifiable business operations with no history of fraud within the organization
- Business partners’ ESG performance
Suppliers Priolitization
The Company classifies business partners into 2 categories as follows:
1. Critical Tier 1 Business Partners
- Determined based on the top 20 suppliers by purchase value
2. Critical Non-Tier 1 Business Partners
- In 2025, the Company had a total of 170 business partners. Critical Tier 1 business partners and Critical Non-Tier 1 business partners accounted for 11.76% and 88.24%, respectively.
The Company conducts risk assessments of Critical Tier 1 business partners at least once a year through a business partner assessment form to consider potential ESG risks,
transparency risks,
and fraud and corruption risks. This is to promote and support sustainable business practices among business partners.
The assessment criteria cover the following areas:
- Economic assessment: number of available business partners in the market, product quality, and delivery timeliness
- Social assessment: remuneration, welfare, human rights, safety, and compliance with legal requirements
- Environmental assessment: management of pollutant waste and reduction of greenhouse gas emissions
Based on the risk assessment of Critical Tier 1 business partners,
“no risks from business partners were identified”
Sustainable Mutual Development
The Company provides opportunities for business partners to express opinions and suggestions,
and implements projects to strengthen capabilities and develop sustainable collaboration.
The Company also communicates its Anti-Corruption Policy to existing and new business partners via email. In 2025,
83 business partners acknowledged the policy, representing 48.82%