Personnel are considered the key to driving the organization. The company focuses on managing human resources to have expertise in each field to be suitable for their position, including pushing employees to grow according to their intended career paths. The criteria for selecting applicants involve assessing their moral and ethical qualities, attitude, and ability to collaborate. We commit to promoting equality of opportunity, adhering to human rights principles that include gender equality and non-discrimination. Furthermore, we actively work on creating and expanding equal opportunities for employees. This includes fostering an organizational culture that values listening, respect, and equal participation. There is also support for women in leadership roles, with company directors playing a crucial role in organizational management.

Employees are the main force in driving the business. Hence, the selection of personnel to join the organization is an important step that has a significant impact on the organization. Our recruitment process is as follows:

The company surveys the required workforce within the organization, understanding the structure and operational strategies of each department. This includes evaluating qualifications, expertise, job responsibilities, and necessary experience. Additionally, the company tracks plans for new branch openings or future business expansions to assess and strategize recruitment efforts effectively. Moreover, it designs selection processes tailored to meet the organization's needs and ensure efficient and sustainable business operations.

The company establishes employee qualification criteria, specifying the necessary skills for each position in detail. This includes defining required knowledge levels, abilities, and suitable personal characteristics such as leadership, responsibility, and teamwork skills. Furthermore, it sets standards for measuring and evaluating applicants' performance to assess their readiness and suitability for the job. These standards help streamline the selection process and maximize efficiency.

The company systematically announces job openings through reliable channels such as our website, job boards, and online social media platforms. This increases opportunities for applicants to access job information, with clear details provided to ensure a thorough understanding of job requirements, responsibilities, salary levels, and comprehensive benefits. This approach enhances professionalism and instills confidence in applicants, while also communicating information about the company's business, values, and organizational culture to attract candidates who are genuinely interested in joining.

The company focuses on fair application screening to select personnel with qualifications and potential suitable for each position. It implements systematic and efficient selection processes, thoroughly considering applicants' readiness and suitability. Expert interviews in specific fields assess specialized skills, creativity, and teamwork. Moreover, comprehensive evaluations consider applicants' attitudes and ethics, which are crucial for working within the organization. Knowledge, abilities, expertise, and desired qualifications are carefully assessed, as they significantly impact job performance and the organization's long-term success.

Employees must align with the organization's vision, understanding our goals, strategies, and culture. They should also participate in the organization's development to help and improve our operations. Furthermore, self-development and knowledge advancement are crucial. In an era of rapid change, accumulating new knowledge and skills and being proactive in self-development will help the organization become stronger and grow continuously.

To motivate employees to work effectively, the company provides various benefits and privileges, such as free accommodation, medical insurance, and 98 days of parental leave per year. This is to reward their hard work, reduce the burden of living costs, and allow them to work without worry. The company also promotes health care by providing a standard fitness center for employees, a medical room with medical equipment and medicines, and annual health checkups. To maintain good relationships between employees, the company organizes internal bonding activities, social events, and regular leisure travel to reduce stress that may occur from working for long hours. The company also encourages employees to save money through a provident fund and provides legal compensation to employees who have worked for at least 20 years and 1 day. This is to ensure that employees have a reserve of money to spend in the future or to cover the cost of emergency loans.

In addition, employees in the organization can participate in proposing benefits and privileges that they want through the Welfare Committee and various channels of the company, such as the Z-Thai website, departmental meetings, or recommendations through the employee satisfaction assessment channel. In 2023, the Welfare Committee held a total of 1 meeting to allow all employees to express their opinions and suggestions. The important agenda items of the meeting included considering the daily compensation of employees in accordance with the law and considering proposing a fire escape training course for employees.

Employee engagement is more important than employee satisfaction. A positive feeling towards the organization, love, trust, and acceptance of the organization's goals and values are key factors that bind employees to be willing to work effectively to achieve the organization's goals and to want to maintain their membership in the organization forever. In 2023, the level of employee engagement was 87%, which is higher than the previous year, and the employee turnover rate decreased from 16.98% in 2022 to 12.06%. This is due to the company's promotion of employee engagement activities, including organizing intra-district sports competitions, annual trips, employee training, collaborative work training, and various social gatherings on a regular basis.